Our Staff

Bill Owens Heating & Air Inc. is a family owned & operated business and has been serving Chattanooga & Hamilton County since 1979.

 

Founder


Bill Owens – Retired

On June 1st 2006, Bill Owens retired. Brian Owens had been running the operations for the previous eight years. Bill felt it was the right time to do this. Bill had been working in the HVAC industry since the late 60's. The concept has always stayed the same, but technology is ever changing. Bill has always been a stickler for continuing education and when something came up he would say, "Brian, go take that class or exam; one day the company will be yours, and you'll need it". Brian (Bill's 1st son) is dedicated to giving customers the best service and the latest technology the industry has to offer.

Admin


Wm. Brian Owens – CEO & Owner

Honorably discharged from both the U.S. Army and the U.S. Marine Corps; Brian is also a native of Chattanooga.

Educated at Red Bank and Sequoyah Vocational Tech and is a 2nd generation HVAC Contractor with over 48+ years field experience. He holds both a TN State & Local Class 1 Electrical & Mechanical Contractor License, including a Master Gas Fitters License, and other industry certifications as well. He also a former member of the International Association of Electrical Inspectors 1989-2012. "Continuing Education & Training is the key to having a successful business." Brian provides logistical & technical support for his employees, staff and fellow contractors.


Kelly Owens – Secretary, Office Manager

Kelly is the latest to join the family business. She is Brian's youngest sister. When mom retired in June 2007, Brian thought she would be a great asset to his company. Kelly recently retired with 20 years in the Navy. She finished her Associate Business Degree at Chattanooga State. Kelly watches the books and her brother Brian, she makes sure the customers accounts are correct and the bills get paid.


Susan Martinez – Dispatch & Repair Scheduling

Susan comes to us in 2016 with 10 years of previous Heating and Air Conditioning office experience. She enjoys getting to know our customers and helping with their heating and air conditioning needs. She has an Associate Degree from Chattanooga State in Management and enjoys camping and spending time with her family and animals.


Nona Jackson – Dispatch & Repair Scheduling

Nona is our newest dispatcher joining us. She was a former 911 Dispatcher.

Managers


Tim White – Service & Install Manager (Sr. Tech & Former Installer)

Tim is our Installation & Service Manager. He is one our Most Qualified Service Technicians. He has been with us since March 2015. Tim insures that your hvac system properly serviced and installed. That your unit is functioning correctly. Tim is also Brian's daughter Samantha's boyfriend.

Service/Repair Technicians


Brandon Vickers (Service/Maint Technician)

Brandon is one of our newer members to our team. He served in the United States Marine Corps. He has been with us since September 2014. Brandon ensures that your hvac system properly serviced and installed. That your unit is functioning correctly. 


Zach Camp– Service Technician

 He is very polite and tries to do the job right the first time.


Brian Schrimpsher – Service/Maint Tech & Former Installer

Brian joined us in 2023. He is a former Army Vet.

Installers


Hunter Lemke – Hookup Mechanic & Installer

Hunter is our Installation mechanic. He came to us in 2023, prior he worked with his grandfather installing HVAC systems


 – Sheet Metal Technician & Installer


Ricky Bonifer – Hookup Installer-Sheetmetal Mechanic

Ricky is our Sheet Metal Mechanic and is responsible for duct repair and installation of your new hvac system. He has several years in the spring of industry and joined us in 2024. 

Delivery Driver


Cody Dochterman Delivery Driver & Warehouse

 

SERVICES WE OFFER

DUCTLESS

We offer service, maintenance, and repair on all brands of residential central HVAC & ductless mini split equipment.

SYSTEM INSPECTIONS

See how your equipment is performing and if maintenance is necessary.

Read more »

INSTALLATION

We are a Trane Prime Dealer and install 100% TRANE certified systems. "Americas Most Trusted HVAC Brand for ten years running. Our lineup brings together whole house solutions, industry-leading innovation and unrivaled reliability.

We offer Trane/Mitsubishi Mini splits and Trane residential replacement systems with a three-year labor and ten-year parts warranty standard.

COMMERCIAL HVAC SYSTEMS

Service, maintenance, and repair on all brands of commercial HVAC systems. We replace your existing residential or commercial equipment with a hi-efficient Trane system. We also offer 2 ton - 30 tons on Lite Commercial replacements. 

 

We offer solutions and solve comfort problems

Our goal is to provide Same Day Service, in most cases before 6:00pm, schedule permitting.

  • Residential Service Call $85
  • Commercial Service Call $93
  • “Year Round Special Financing for 36 months" on all equipment for qualifing customers.
  • WE NEVER CHARGE OVERTIME for after-hour, evening or Saturday service. (We are closed on Sundays)

 

 
 

About Us

Bill Owens Heating & Air Inc. is a family owned & operated business and has been serving Chattanooga & Hamilton County since 1979.

  • Office located at 6252 Dayton Blvd Hixson, TN 37343
  • We are a Veteran owned and operated business.
  • We are a Premier Trane Dealer and specialize in Residential & Lite-Commercial Replacement Systems & HVAC ADD-ON.
  • (We do not offer New Home Construction Installation.)
  • (We now have some new units with A2L R-454b refrigerant. See our Notifications page)

3 Ways You Can Get an Estimate on a New Installation or Replacement?

Call Us

You can call the Sales Dept, Brian Owens 423-509-0792 (cell), or Tim White at 423-777-8178 (cell).

Contact Form

Send an email using form on Contact Us page.

Contact us »

Estimate Form

Fill out the form on the Get Estimate page. Your request will be sent to the on-call Sales Person immediately.

Request an estimate today »

Brands We Service


We are Hamilton County & Chattanooga's Independent Premier Trane Comfort Specialist Dealer


Trane Comfort Specialist Badge
Lifestory Research - Trane American's Trust HVAC Brand Badge
Trane Logo
"Brian, your guys really rock. Everything looked perfect with the installation. My wife says the new Trane unit looks pretty but I love the performance. Tell your guys, thank you for a great job." — Steve Maples
"I want to thank everyone who assisted in getting my central heating and air unit installed. Everyone was great and explained everything to me. I will definitely recommend your company to friends." — Teresa Ivey
"Brian, everything about the service your company provided during the installation of our HVAC system was top notch. We're also very happy with the performance of the new unit." — Rick Gehrke

Read more testimonials from our customers »