Our Staff

Bill Owens Heating & Air Inc. is a family owned & operated business and has been serving Chattanooga & Hamilton County since 1979.



Bill Owens – Retired

On June 1st 2006, Bill Owens retired. Brian Owens had been running the operations for the past eight years. Bill felt it was the right time to do this. Bill had been working in the HVAC industry since the late 60's. The concept has always stayed the same, but technology is ever changing. Bill has always been a stickler for continuing education and when something came up he would say, "Brian, go take that class or exam; one day the company will be yours, and you'll need it". Brian (Bill's 1st son) is dedicated to giving customers the best service and the latest technology the industry has to offer.


Wm. Brian Owens – CEO & Owner

Honorably discharged from both the U.S. Army and the U.S. Marine Corps; Brian is also a native of Chattanooga.

Educated at Red Bank and Sequoyah Vocational Tech and is a 2nd generation HVAC Contractor with over 48+ years field experience. He holds both a TN State & Local Class 1 Electrical & Mechanical Contractor License, including a Master Gas Fitters License, and other certifications as well. He also a former member of the International Association of Electrical Inspectors 1989-2012. "Education & Training is the key to having a successful business." Brian provides logistical & technical support for his employees, staff and fellow contractors.

Kelly Owens – Secretary, Office Manager

Kelly is the latest to join the family business. She is Brian's youngest sister. When mom retired in June 2007, Brian thought she would be a great asset to his company. Kelly recently retired with 20 years in the Navy. She finished her Associate Business Degree at Chattanooga State. Kelly watches the books and her brother Brian, she makes sure the customers accounts are correct and the bills get paid.

Susan Martinez – Dispatch & Repair Scheduling

Susan comes to us in 2016 with 10 years of previous Heating and Air Conditioning office experience. She enjoys getting to know our customers and helping with their heating and air conditioning needs. She has an Associate Degree from Chattanooga State in Management and enjoys camping and spending time with her family and animals.

Nona Jackson – Dispatch & Repair Scheduling

Nona is our newest dispatcher joining us. She was a former 911 Dispatcher.


Alan Humphrey – Sales / Service Manager

Alan has been with us since 2009. For over 11 years, He has worked as a Service Technician and now as one of our two Managers. Alan is responsible for Service Technicians and Installers. He has a large background in the heating and air field with 31 yrs experience. Alan has been a asset to our company.

Bruce Hubbard – Sales / Service Manager

He has been with us since early part of 2011. He has served as a Service Technician and now and is one of two Managers. Bruce is responsible for Service Technicians and Installers. Bruce has a little over 9 years of previous hvac experience. Bruce has been a asset to our company.

Service/Repair Technicians

Tim White – Technician & Former Installer

Tim is one our Qualified Service Technicians. He has been with us since March 2015. Tim insures that the hvac equipment installed in your home is installed properly and functioning correctly. Tim is also Brian's daughter Samantha's boyfriend.

Mike Murphy – Service Technician & Installer

He was previously employed by us in 2014 then went to Zaxbys in 2015, repairing their HVAC equipment. In 2017 he came back and brought Zach with him. His honesty and commitment to doing his job is rarely seen in this industry. He is definitely a growing asset to our team.

Zach Davis – Service Technician

Zach joined us here in 2018. He was previously employed by Zaxbys repairing their HVAC equipment. His attitude toward repair first then consider if to replace has alread had great reviews from our customers. Zach is defitnely an asset to our team.

Justin O'Bryant – Service Technician

Justin came to us in 2022 for another local hvac company. He is very polite and tries to do the job right the first time.

Tech Position 5 – Service Technician

Tech position to be filled


Hunter Lemke – Hookup Mechanic Apprentice Installer

Hunter is our newest Hookup Installer Apprentice.

 – Sheet Metal Technician & Installer

 – Hookup Installer

is our newest addition to our family in 2022. He comes from another local Trane dealer.

Delivery Driver

Trevor Cummings

Trevor Cummings is out delivery driver. He came to us in Late 2022.



We offer service, maintenance, and repair on all brands of residential central HVAC & ductless mini split equipment.


See how your equipment is performing and if maintenance is necessary.

Read more »


We install systems ranging from 1.5 TON to 30 TONS. Trane & Trane/Mitsubishi is our primary replacement brand for installation. We offer sizes 9,000 BTU to 60,000 BTU.


Service, maintenance, and repair on all brands of commercial HVAC systems. We replace your existing residential or commercial equipment with a hi-efficient Trane system.


We offer solutions and solve comfort problems

Our goal is to provide Same Day Service, in most cases before 6:00pm, schedule permitting.

  • Residential Service Call $85
  • Commercial Service Call $93
  • “Year Round Special Financing for 36 months" on all equipment for qualifing customers.
  • WE NEVER CHARGE OVERTIME for after-hour, evening or weekend service.



About Us

Bill Owens Heating & Air Inc. is a family owned & operated business and has been serving Chattanooga & Hamilton County since 1979.

  • Office located at 6252 Dayton Blvd Hixson, TN 37343
  • We are a Veteran owned and operated business.
  • We are a Premier Trane Dealer and specialize in Residential & Lite-Commercial Replacement Systems & HVAC ADD-ON.
  • (We do not offer New Home Construction Installation.)

3 Ways You Can Get an Estimate on a New Installation or Replacement?

Call Us

You can call the Sales Dept, Alan Humphrey 423-509-0792 (cell), or Bruce Hubbard at 423-777-8178 (cell).

Contact Form

Send an email using form on Contact Us page.

Contact us »

Estimate Form

Fill out the form on the Get Estimate page. Your request will be sent to the on-call Sales Person immediately.

Request an estimate today »

Brands We Service

We are Hamilton County & Chattanooga's Independent Premier Trane Comfort Specialist Dealer

Trane Comfort Specialist Badge
Lifestory Research - Trane American's Trust HVAC Brand Badge
Trane Logo
"Brian, your guys really rock. Everything looked perfect with the installation. My wife says the new Trane unit looks pretty but I love the performance. Tell your guys, thank you for a great job." — Steve Maples
"I want to thank everyone who assisted in getting my central heating and air unit installed. Everyone was great and explained everything to me. I will definitely recommend your company to friends." — Teresa Ivey
"Brian, everything about the service your company provided during the installation of our HVAC system was top notch. We're also very happy with the performance of the new unit." — Rick Gehrke

Read more testimonials from our customers »